Shipping and Delivery Policy
TixNest · Last updated 1 January 2027
TixNest is delivered online, so there is nothing to ship. Here is how you get access and what to do if something goes wrong.
1. A digital service
TixNest is online software. We do not sell or ship physical goods, so there is no shipping, no delivery charge and no delivery address.
2. When you get access
- Access starts straight away once you register and verify your email address. Your first month is free.
- You use TixNest in your web browser, from any device with an internet connection.
- Paid add-ons and plan changes are active in your account within minutes of payment.
3. Confirmation
We email you a confirmation when you register and a tax invoice for each payment. You can also download invoices from Settings → Plan & billing.
4. If something does not work
If you paid but your plan or add-on is not active, or you cannot sign in, write to hello@tixnest.example with your registered email and the payment reference. We fix it straight away or refund you under our Cancellation and Refund Policy.
5. Tickets sold by organisers
Tickets bought from an organiser through TixNest are also digital. They are emailed to the buyer after payment and can be opened again from "My tickets". Nothing is posted to the buyer.
6. Contact
[Registered company name], [Registered office address, city, state, PIN]. Email: hello@tixnest.example. Phone: +00 0000 000000.
[Registered office address, city, state, PIN]
Email: hello@tixnest.example · Phone: +00 0000 000000
GSTIN: [GSTIN] · Registration no.: [CIN / LLPIN / registration number]